STROLL BIKE PVT. LTD. operates the Facinect platform, including the Facinect (StrollX) app and the Facinect Play app.
Facinect (StrollX) and Facinect Play are provided by STROLL BIKE PVT. LTD. and are intended to provide sports academy, player, student, membership, booking, scheduling, attendance, coaching, and related management services.
This Privacy Policy is used to inform visitors and users regarding our policies with the collection, use, and disclosure of Personal Information when using our services and applications.
If you choose to use our Service, including Facinect (StrollX) or Facinect Play, then you agree to the collection and use of information in relation to this policy.
The Personal Information that we collect is used for providing, maintaining, improving, and securing our Services. We will not use or share your information with anyone except as described in this Privacy Policy.
This Privacy Policy applies to the following applications and services:
- Facinect (StrollX) – Management application
- Facinect Play – User/player application
Information Collection and Use
For a better experience while using our Services, we may require you to provide certain personally identifiable information, including but not limited to:
- Name
- Email address
- Phone number
- Profile information
- Booking and appointment information
- Membership information
- Attendance and participation information
The information that we request will be retained by us and used as described in this Privacy Policy.
Location Information
Depending on the features you use, Facinect applications may request access to your device location. Location information may be used to provide location-related features and improve the user experience.
Location access is requested only when required by the relevant feature and is subject to the permissions granted by the user.
Third-Party Services
Our applications may use third-party services that may collect information used to identify or support the operation of the Service.
These services may include:
- Google Play Services
Third-party service providers may collect and process information according to their own privacy policies and terms.
Log Data
Whenever you use our Services, in the event of an error in the application, we may collect data and information through third-party products called Log Data.
Log Data may include information such as your device Internet Protocol ("IP") address, device name, operating system version, application configuration, the time and date of your use of the Service, and other statistics.
Cookies
Our applications do not explicitly use browser cookies. However, third-party services, websites, code, or libraries used by our Services may use cookies or similar technologies to collect information and improve their services.
Service Providers
We may employ third-party companies and individuals for the following reasons:
- To facilitate our Services;
- To provide the Services on our behalf;
- To perform Service-related services;
- To assist us in analyzing how our Services are used;
- To maintain and improve application functionality.
These third parties may have access to Personal Information only to perform the tasks assigned to them on our behalf. They are obligated not to disclose or use the information for any other purpose.
Data Security
We value your trust in providing your Personal Information and strive to use commercially acceptable means of protecting it. However, no method of transmission over the Internet or method of electronic storage is completely secure and reliable, and we cannot guarantee absolute security.
Links to Other Sites
Our Services may contain links to other websites or third-party services. If you click on a third-party link, you will be directed to that site.
These external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites or services.
Data Retention
We retain Personal Information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, enforce our agreements, and maintain appropriate business records.
Account and Data Deletion
Users may request deletion of their account and associated Personal Information, subject to applicable legal and operational requirements.
To request account or data deletion, please contact us using the contact information provided below.
Children's Privacy
Our Services are not intended to knowingly collect personal information from children without appropriate authorization or consent where required by applicable law.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes.
Any changes will be posted on this page with an updated effective date.
This policy is effective as of August 27, 2026.
Contact Us
If you have any questions or suggestions about this Privacy Policy, please contact us at:
Email: md@strollbike.com
Company: STROLL BIKE PVT. LTD.